![]() ![]() ![]() Since we are on dial up I don't leave it connected to the internet but I generally leave it in sleep mode. I explained to her that we weren't trying to recover any costs but that we were concerned about what might have happened had we not been in the house when this occurred. I left messages for her twice with no return call from her and then actually managed to speak to her in person after I called and spoke to the operator at Power Sentry who tracked her down and got her on the phone. I have contacted Power Sentry (a division of Fiskars) numerous times because I felt it was important that they know there could be a serious problem with this product. It is model 3320 v3, the box claims the product has V3 Advanced Surge Technology which uses advanced surge protection components which have more surge absorption capacity and superior heat dissipation (yeah, right). It does not appear that my computer was damaged so the surge protector appears to have shut things down BUT I don't believe surge protectors are supposed to catch fire after they do their job! I purchased this one at Walmart only a short while (approximately two weeks) before this occurred. We had an electrician check things out to make sure the wiring in the room was okay. I rushed into the office and yanked the Power Sentry plug from the wall and put out the fire that had started in the carpeting beneath my desk! I was in the next room - heard my computer make a terrible noise and then smelled the most awful burning smell. ![]() We had a power surge and the blooming thing caught on fire. I don't know how to attach photos here but I have taken some. I have had a pretty bad experience with with a Power Sentry Office Workstation Surge Protector. I cross posted this message to Computer Help Forum too. ![]()
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